Los Gatos collision repair: what to do next

Right after the crash

1. Get everyone to safety. Call 911 if anyone is hurt or the roadway is blocked.
2. Photograph all sides of the vehicles, the scene, and your VIN plate when you can.
3. Exchange information. Note a police report number if one is taken.
4. Open a claim with your insurer when you are ready — you still choose the repair shop in California.

Where we serve from this site

• Los Gatos — village, North 40 / downtown lots, and the hillside streets above (95030 / 95032).
• Monte Sereno — short drive; free pickup covers most addresses.
• Saratoga — village and Big Basin corridor neighbors.
• Cambrian / Cambrian Park — south San Jose side of Los Gatos Blvd.

We do not claim a Los Gatos street address. The shop is Campbell. Elite also has a short Los Gatos city page — this guide goes deeper on post-crash steps for local drivers.

Damage we see from this corridor

Highway 17 rear-ends and sideswipes, deer on Lexington and Summit corridors, curb and lot scrapes downtown, and storm-related branch damage. Start with photos — see photo estimate.

You choose the shop

California lets you pick the repair shop. Ask your adjuster for Elite Auto Body and Collision Center. More on insurance claims and Elite’s insurance hub.

How the visit works

1. Send photos or call (408) 377-0505.
2. We confirm whether free pickup works for your address, or you drop off in Campbell (~8–10 min).
3. We work with your insurer if you have a claim.
4. Repairs carry our non-transferable lifetime warranty while you own the vehicle.

Shop background: About · Elite home: elitecampbell.com.